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5 Elements of a Successful Patient Engagement Strategy

Patient engagement is an essential strategy for achieving the "triple aim" of health care: improving the patient experience, advancing population health, and reducing costs.
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69%
69%
of U.S. adults track a health indicator like weight, diet, exercise routine or symptom
35%
35%
of U.S. adults have gone online to figure out a medical condition
39%
39%
of U.S. adults provide care for a loved one
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Elements of Patient Engagement

Organizations use the term “patient engagement” to mean anything from patient communication to online portals. However, true patient engagement is not simply patient communication or education; nor is it just implementing new technology.

Patient engagement refers to:

The knowledge, skills, ability and willingness of patients to manage their own health care.
The active collaboration between patients and providers to design, manage and achieve health outcomes.
The culture of the health care practice that prioritizes and supports patient engagement.

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Introduction to patient engagement